We always appreciate our clients businesss and trust and our goal is to exceed our clients' expectations at every opportunity. We often conduct customer research on how we can improve our services and really value our clients' input and we routinely implement requested features or changes.

Here are some of our clients' questions/answers:

 

1- How did you find me?

I found you to be very knowledgeable, professional and friendly. 

2- How do you like my website?

I thought the website was informative. The videos of the procedures are what really persuaded me to come in for a consult.

3- How would you compare me with my competitors?

I would say that because you are so knowledgable and because you have such a clean and modern environment it makes you generally better than the competitors.

4- How easy was it to make an appointment?

very easy

5- How did you like your visit at Perfecting Touch?

I enjoyed it because I had all my questions answered and I left feeling good about the procedure.

6- How did you find my salon's hygiene and look?

It was actually very nice, clean, modern and it clearly looks like time and thought went into the design and layout. 

7- How did you like the artist you met?

I only met Pierre who was amazing and made me feel very comfortable and safe.

8- How satisfied are you with the procedure(s)?

I am very satisfied.

9- How did you find my customer service?

I found the customer service to be very good.

10- How likely would you refer me to your family and friends?

I am very likely to refer Pierre to anyone in need of the services.

11- Do you have any suggestions for improvement?

None.

 

Diana

dianasid@hotmail.com